FIELD SERVICE FOR PIVOT IRRIGATION DEALERS
Take the call. Send the crew. Bill it right.
One system that carries a job from the front office to the field and back. Created, dispatched, worked, and billed, with nothing falling through the cracks.
Be among the first to see what we’re building and help shape it for dealerships like yours.
What changes with Hydrix
You're not running it wrong. The tools just weren't built for this.
It all runs through one person
Calls, assignments, and every job's status run through them. The day stalls the moment they're stretched thin.
The job lives in four different places.
Paper, a spreadsheet, the whiteboard, and a phone call. Every question takes another call to answer.
You can only bill what makes it back.
After a long day, miles get guessed, hours get rounded down, and parts get forgotten. Work gets done that never reaches the bill.
Nobody's slacking. The information is just scattered across too many places to hold, and every gap shows up as a wasted trip, an unbilled mile, or a job that never got invoiced.
Keep the day moving and the whole job together.
From the first call to the final bill, Hydrix keeps the work visible, the job together, and every billable accounted for.
Take the day off one person’s shoulders.
Everyone sees what’s waiting, assigned, moving, or stalled, so work keeps moving without one person relaying every update.
Give techs the full picture.
No chasing location pins or digging through old texts. Techs know where they’re going and what they’re walking into before they roll.
Turn past work into useful history.
Past problems, repairs, and notes stay with the machine, giving every future job a head start.
Close the gap between the field and the bill.
What gets lost between the field and office comes straight out of your pocket. Hydrix keeps every billable mile, hour, and part with the job, so you collect more of the revenue your trucks already earned.
Finish the job once.
When the work closes, the full record is already there. No chasing techs, rebuilding tickets, or waiting days to get it into accounting.
Built around the people who'll actually use it
Know what every truck is producing
See where the work stands and what each job actually took. Track crew utilization, job cost, and revenue without waiting for paper tickets to reach the office.
Plan the week, run the day
Build the schedule ahead of time, then work the live board as breakdowns come in. Assign one tech or a full crew, see who is already committed, and move work as priorities change. Live GPS shows where each tech is, with the last known location when service drops.
Get the job. Fix it. Move on.
Exact field location, customer details, machine history, and the work order are already on the phone. One tap starts travel tracking; another marks arrival and starts field time. Add parts, notes, photos, and close the job on-site, even with zero bars.
Billing-ready the moment the job closes
Once a completed job syncs, every hour, mile, part, notes, and photos are all together. Multi-tech work rolls into one job while each person’s time stays clear. Review it, enter it into the accounting system you already use, and mark it invoiced in Hydrix.
Keep the system you already use.
Hydrix handles the work between the customer call and accounting. The office gets a clean, complete job record to enter into the system it already trusts, without replacing the rest of the business.
No signal. No lost work.
Techs can open jobs, view customer and equipment records, add parts, notes, photos, and signatures, and complete the work with zero bars. Hydrix saves everything on the device and syncs it when coverage returns.
The full cycle, one connected system
Hydrix replaces the paper tickets, the whiteboard, the after-the-fact timesheets, and the guesswork — from the customer's first call to a paid invoice.
Take the call
Pull up the customer and machine, capture the problem, and create the work order while the customer is still on the phone. The field location and service history are already attached.
Dispatch the crew
Assign one technician or a full crew, set the priority, and place the job on the live board. Everyone sees what is waiting, assigned, moving, and complete.
Work the field — online or not
The tech starts travel, marks arrival, adds parts, notes, and photos, then completes the job on the phone. The full workflow works offline.
Mileage and time flow straight to the job — no timesheets, no odometer logs, nothing to sort out back at the shop.
Close the whole job
When the tech finishes, every mile, hour, part, note, and photo finish with it. The office gets one complete record, ready to review.
Bill the work
Review the completed job, enter it into the accounting system you already use, and mark it invoiced in Hydrix. The full service record stays with the customer and machine.
Built for irrigation, not bent into shape for it
Built for fields, not front doors.
Most generic field-service software treats every job like a house call. Hydrix is built for remote equipment, exact field locations, multi-tech crews, billable travel, and full job closeout with zero bars.
Stop managing the handoffs.
The whiteboard holds the schedule, the paper ticket holds the work, and someone’s phone holds the updates. Hydrix keeps the full job together, so nobody has to piece it back together later.
Set up with you, not dropped in your lap.
The Hydrix team works directly with your dealership on setup, data migration, and training. We help get the system running around your real workflows instead of handing you a login and leaving you to figure it out.
Be first in line.
Hydrix is getting close to release — built for independent dealerships that sell and service Valley, Reinke, Zimmatic, T-L, and other center pivot brands. Tell us about your dealership and we’ll keep you updated as the product becomes available. We may also reach out to learn more about how your service operation runs.